Help Center

Help Center · Technical

Your own subdomain

Your stories run under their own address: your-name.swypecast.com. You choose the name when you sign up. On the Free plan SwypeCast assigns the subdomain automatically from your organisation's name, and it cannot be changed there; you choose your own from the Team plan. The start page of this address opens your first live story; every other story adds its slug (…/summer). You also reach the studio there under /admin.

Change the subdomain

  1. Open Settings → Domain.
  2. Enter the name you want: 3 to 40 characters, lowercase letters, digits and hyphens (not at the start or end).
  3. The change saves automatically and is active after a few seconds. Below you see the new start page and the address of your first story.
settings-domain

If the name is invalid or already taken, the studio tells you right below the field or when saving.

What to keep in mind

  • Some names are reserved, for example www, admin, api, help or support.
  • If you change the name, old links, embed codes and QR codes you already printed stop working. Update them on your website and create new QR codes.
  • Without a subdomain, stories run under swypecast.com/p/…. Embedding the whole story row and the row's QR code need a subdomain.

Your own domain (e.g. stories.your-company.com)

A completely separate domain is available on the Business plan. Write to us via support and we set it up together with you (a CNAME record at your domain provider).

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